1. Who We Are
- Website: www.kinetic-centre.co.uk
- Company Name: Kinetic Centres Ltd
- Registered Address: Kinetic Centres Ltd, Theobald Street, Borehamwood, WD6 4PJ
- Data Protection Contact: Camilla Smith (nominated representative)
As required by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, here are our details as a data controller:
We are committed to ensuring that your personal data is processed lawfully, fairly and transparently, without adversely affecting your rights. We will only process your personal data when a legal basis applies, including:
- You have given consent for one or more specific purposes
- Processing is necessary for the performance of a contract or to take steps before entering into a contract
- Processing is required for compliance with a legal obligation
- Processing is necessary to protect your vital interests or those of another person
- Processing is necessary for our legitimate interests or those of a third party (e.g. payment processing), unless overridden by your rights and freedoms
2. What We Collect
We may collect and process the following data:
- Information submitted through forms or surveys on our site
- Contact details such as your name, email address and phone number
- Correspondence between us
- Details of transactions made through our site
- Data relating to your site visits and usage
- Technical data such as IP address, browser type, and operating system for analytics purposes
3. Cookies
We use cookies to distinguish users and improve site performance. You can manage cookie settings via your browser. For more information, please see our Cookie Policy.
4. How We Use Your Information
We use your personal data to:
- Present website content effectively
- Provide products, services or information you request or that may interest you (with your consent)
- Fulfil contracts or obligations
- Enable use of our interactive services
- Communicate charges and updates
You can opt out of marketing communications at any time by emailing info@kinetic-centre.co.uk.
5. Data Storage and Security
Your data may be stored or processed outside the UK/EEA (e.g. payment services). By providing personal data, you consent to this. We take reasonable steps to ensure secure handling, including:
- Encrypted payment processing
- Restricted access to data
- Secure physical and electronic storage
Although we take appropriate steps, we cannot guarantee complete internet security. Please take precautions when sharing data online.
We retain your data only as long as needed for its intended purpose or where legally required. We review retention annually. For details, please contact us.
6. Disclosure of Your Information
We may disclose your personal data:
- To comply with legal obligations or protect rights, safety or property
- To prevent fraud or credit risks
- To third parties providing services on our behalf (e.g. payment processors, marketing support), under strict data protection terms
- As part of anonymised statistics shared with affiliates, partners or investors
We do not sell personal data.
7. Visitor Enquiries
If you contact us via our website:
- We may use your data to respond and provide information on our services
- We may send you related information that may be of interest (you can opt out anytime)
8. Your Rights
Under UK GDPR, you have the right to:
- Request access to or correction/deletion of your personal data
- Withdraw consent at any time
- Object to or restrict certain processing activities
- Request data portability
- Be informed about data use
- Lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk
You can exercise these rights by contacting us at info@kinetic-centre.co.uk.
9. Links to Other Sites
This privacy policy applies only to our website. If you follow links to other websites, please review their privacy policies. We are not responsible for their practices.
10. Updates
We may update this policy from time to time. Any changes will be posted on this page. We encourage you to check back regularly.
Last updated: 6th Aug 2025